Privacy Policy

Introduction

MSP Towing & Recovery ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our roadside assistance and towing services or visit our website.

Information We Collect

We may collect information about you in various ways, including:

• Personal Information: Name, phone number, email address, and location when you request service or contact us.
• Vehicle Information: Make, model, year, and license plate number when providing towing or roadside services.
• Location Data: Your location when you call for emergency roadside assistance to dispatch help to you.
• Payment Information: Credit card or payment details when processing service payments.
• Website Usage: IP address, browser type, and pages visited when using our website.

How We Use Your Information

We use the information we collect to:

• Provide roadside assistance and towing services
• Dispatch technicians to your location
• Process payments for services rendered
• Communicate with you about your service requests
• Improve our services and customer experience
• Comply with legal obligations

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information with service providers who assist us in operating our business, processing payments, or providing services to you. We may also disclose information when required by law or to protect our rights and safety.

Data Security

We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Opt out of marketing communications

Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us at (651) 371-6105.